Terms and Conditions

Last Updated: August 2025

Welcome to Silnek (https://silnek.com) (“Website”). These Terms and Conditions (“Terms”) govern your access and use of this Website, operated by Quanzhou Tucson Technology Co., Ltd., registered in Quanzhou, Fujian, China.

By using our Website, registering an account, or purchasing products and services, you agree to these Terms. If you do not agree, please do not use the Website.

1. Company Information

Company Name: Quanzhou Tucson Technology Co., Ltd.
Country: China
Province: Fujian
Address: 2b002, Building 2, No. 188 Beiqing East Road, Juhong Community Beifeng Street, Quanzhou, Fujian, China
Contact Email: info@silnek.com
Contact Page: https://silnek.com/contact (Link)

2. Eligibility

  • You must be at least 18 years old to register or make a purchase on this Website.

  • By using this Website, you represent and warrant that you have the legal capacity to enter into these Terms.

3. Account Registration

  • To access certain features, you may be required to register for an account.

  • You agree to provide accurate and complete information during registration.

  • You are responsible for maintaining the confidentiality of your login details and all activities under your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Content

  • Users may upload or submit text, images, or other content through forms, chat windows, or other Website features.

  • You retain ownership of your content but grant Silnek a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for Website functionality and service delivery.

  • You agree not to upload illegal, harmful, infringing, or offensive content.

  • We reserve the right to remove any content that violates these Terms without prior notice.

5. Products and Services

  • Silnek offers smart audio products, including but not limited to TWS headphones, OWS headphones, over-ear headphones, bone conduction headphones, touch screen earphones, and AI translation earphones.

  • Product descriptions, images, and specifications are provided for reference and may be updated without notice.

  • We strive for accuracy but do not warrant that all information is free of errors.

6. Orders and Payments

  • All purchases are subject to availability and confirmation of order details.

  • Prices displayed on the Website are in U.S. Dollars (USD) unless otherwise stated.

  • Payment must be made through the methods indicated at checkout.

  • We reserve the right to refuse or cancel orders at our discretion.

7. Shipping and Delivery

  • We provide global shipping.

  • Delivery times vary depending on destination and logistics providers.

  • Silnek is not responsible for delays caused by customs clearance, natural events, or courier issues.

8. Returns and Refunds

  • Return and refund policies are described in our separate Refund Policy (if available on the Website).

  • Customers must follow the instructions outlined in the Refund Policy for eligibility.

9. Intellectual Property

  • All content on this Website, including but not limited to text, images, graphics, logos, trademarks, and software, is the exclusive property of Quanzhou Tucson Technology Co., Ltd. unless otherwise stated.

  • You may not copy, reproduce, distribute, modify, or create derivative works from our intellectual property without prior written consent.

10. Prohibited Activities

When using this Website, you agree not to:

  • Violate applicable laws or regulations.

  • Infringe upon our intellectual property or the rights of others.

  • Upload or distribute harmful code, malware, or spam.

  • Attempt to gain unauthorized access to Website systems.

  • Misuse the Website for fraudulent or unlawful purposes.

11. Promotions and Sweepstakes

  • Silnek does not currently provide paid subscription content, promotional contests, or sweepstakes.

  • Should this change, updated rules will be posted with clear instructions.

12. Privacy

  • Your use of the Website is also governed by our Privacy Policy (accessible on https://silnek.com if published).

  • By using the Website, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

13. Limitation of Liability

  • Silnek makes no warranties or representations regarding uninterrupted, error-free operation of the Website.

  • To the fullest extent permitted by law, Silnek and its affiliates are not liable for:

    • Indirect, incidental, or consequential damages.

    • Loss of data, revenue, or business opportunities.

    • Issues arising from third-party service providers.

14. Indemnification

You agree to indemnify and hold harmless Quanzhou Tucson Technology Co., Ltd., its directors, employees, and affiliates from claims, damages, or expenses arising from your use of the Website or violation of these Terms.

15. Governing Law

  • These Terms are governed by the laws of the People’s Republic of China.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in Quanzhou, Fujian, China.

16. International Use

  • Our services are offered worldwide.

  • Users are responsible for compliance with local laws in their jurisdiction.

17. Changes to Terms

  • Silnek reserves the right to update or revise these Terms at any time.

  • Continued use of the Website after updates constitutes acceptance of the new Terms.

18. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

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